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Global Aware – Icon Library

daily-occurrence-

 

The electronic Occurrence Book is an integrated application that is utilised to capture and manage occurrence information in any environment where manual Occurrence Books are normally used. These range from security and other related activities to centralised control rooms where multiple client sites are monitored.

Key features:

  • Trend anaysis for decision making
  • Auditable process and accountability
  • Real time change process and workflow

audit

 

A powerful key feature of the system and engine room for data evaluation and trend analysis. Allows analysis and interrogation of all gathered information from the entire life of the system. Produces the management information reports and trend data per incident or per location. It informs the client of it’s critical risks and spends evaluation.

Key features:

  • Task management
  • Incident management
  • Occurrence inputting
  • Forensic information
  • Trend analysis
  • Time / Date stamped incidents
  • Auditable process and accountability
  • Real time change process and workflow

incident

 

The purpose of the icon is to enable the reporting officer to contemporaneously record information concerning prescribed incidents such as how, where and when the incident took place and who, from victim to emergency services, was involved in the incident.

Key features:

  • SMART alerting
  • Trend data
  • Date / Time stamped
  • Real time change process and workflow
  • Auditable process and accountability

sops

 

All Standard Operating Procedures / Assignment Instructions (SOP’s / AI’s) can be stored under this icon. These can be self-loaded into iSecure; this enables staff to follow the most up to date procedures in a consistent manner and ensures clarity and precision in their approach.

Key features:

  • One central repository for information
  • Training tool for team
  • Compliant with company and external standards
  • Access record for auditing processes
  • Auditable process and accountability
  • Real time change process and workflow

matrix-lib

 

Provides hyperlinks to valuable web based reference sources. A feature of this icon is the ability to restrict access to sites that are only specific to you as a client. Pre-loaded key news feeds to other websites that offer valuable information to your on-site teams such as Government offices and other national infrastructure sites. Bespoke to your needs / risks and geographical location.

tutorials

 

The online, live tutorial system has been designed to assist the users of the system to learn the key features in a safe environment. Users can test the system, set up tasks, create incidents, load data and perform trend reviews, all without having to be concerned about error. Our experience has shown that this live environment is the best way to experience the features and gain confidence in the system. This is offered as part of our standard package.

floor-plans

 

Floor plan CAD drawings can be uploaded into this icon for quick reference. The system can access floor plans and remotely talk emergency services into key areas of the building, highlighting exits and other critical areas that the emergency services may need.
Key features:

  • Quick and easy to view and share information on a global basis
  • Hotspot mapping
  • Remote management and direction of any situation
  • Emergency services can be remotely managed and guided
  • Auditable process and accountability
  • Real time change process and workflow

atm

 

The purpose of the icon is to enable the reporting officer to record accurate and concise information concerning criminal behaviour at or near to ATMs such as the placement of a device within the ATM, distraction theft near to the ATM and suspicious behaviour at the ATM.
Key features:

  • Step by step approach to dealing with incident and securing evidence
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles and persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

boomb

 

A customised set of protocols that fit with your organisation and provide best practice. The purpose of the icon is to provide the reporting officer with a procedure to follow from the time that a bomb threat is received through to the satisfactory conclusion of the incident, covering evidence gathering, the conduct of a safe search and evacuation if the incident requires it.
Key features:

  • Incident hotspot mapping
  • Cordon maps
  • Immediate electronic alerting system
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

hostile-recon

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time that hostile reconnaissance is suspected through to the satisfactory conclusion of the incident, covering evidence gathering requirements such as description of suspects, vehicles, methods used and possible targets.
Key features:

  • Incident hotspot mapping
  • Vehicle registration recognition system
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

lift

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time notification is received that persons are trapped in a lift through to the satisfactory conclusion of the incident, covering communication with the trapped persons, alerting the engineers and the attendance of the emergency services. Information gathered during the incident will contemporaneously create a fully auditable report.
Key features:

  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

Suspect Package

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time a package is first identified as suspicious through to the satisfactory conclusion of the incident, covering actions of first responders, evidence gathering, crime scene management and evacuation if the incident requires it. Information gathered during the incident will contemporaneously create a fully auditable report.

Key features:

  • Incident hotspot mapping
  • Cordon mapping
  • Life Safety features
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

Protest

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time a protest or building occupation commences through to the satisfactory conclusion of the incident, covering communication with the protestors violent / non-violent, deployment of personnel and evidence gathering.

Key features:

  • Incident hotspot mapping
  • Immediate electronic alerting system
  • Life Safety features
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

Lost or Stolen

 

The purpose of the icon is to provide the reporting officer with a procedure to follow regarding property lost, stolen or found on / off company property covering the security, handling and repatriation of property. It will also promote:

  • Repatriation of property
  • Retention of proprietary information that are successfully recovered, intercepted or switched off
  • Life Safety features
  • Auditable process and accountability
  • Real time change process and workflow

Workplace

 

The purpose of the icon is to capture violent incidents, major or minor, to ensure company policy is followed at all times. The nature of a violent act would usually incorporate external services being required. The icon will manage the communication and ensure company set standards and protocols are followed to minimise brand impact and support employees throughout the incident.
Key features:

  • Facility to upload images
  • Immediate electronic alerting system
  • Life Safety features
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

TSCM

 

The purpose of the icon is to provide the reporting officer with a procedure to follow whenever a change in frequency has been detected by means of bug sweeping or electronic counter-surveillance devices, through to the satisfactory conclusion of the incident, covering the conduct of robust room searches and evidence gathering.

Key features:

  • Integration of electronic security surveillance systems into iSecure Global
  • Immediate electronic alerting system
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the In Country Manager with a reporting procedure that should be followed whenever a situation occurs that may impact on business operations or personal wellbeing and where the risk assessment level is raised.
Key features:

  • Immediate email alert specifying country of origin, type of incident and threat assessment level
  • Facility within the reporting system for email dialogue to be conducted and to be retained as part of the report
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to enable the fast reporting of situations that may require the immediate implementation of Business Continuity Plans.
Key features:

  • Immediate email alert specifying country of origin, type of incident and threat assessment level
  • Facility within the reporting system for email dialogue to be conducted and to be retained as part of the report
  • Real time reporting that is evidentially effective
  • Automatic real time recorded alerts
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to enable the reporting officer to record information concerning accidents and injuries to personnel including near misses, dangerous occurrences and work related ill health issues.
Key features:

  • Covers legal obligations and requirements of Life Safety Act / Health & Safety Act
  • Management system enables tiered reporting
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time that a suspect vehicle is identified through to the satisfactory conclusion of the incident, covering evidence gathering, the conduct of a safe search and evacuation if the incident requires it.
Key features:

  • Incident hotspot mapping
  • Cordon maps
  • Immediate email alerting
  • Vehicle identification graphics
  • Life Safety compliant
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Google street view is accessible to guide the remote manager
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the reporting officer with a procedure that must be followed whenever permanent, temporary or emergency access is sought to a building, or where access is sought to restricted areas. Data centres are critical security environments and the strictest security measures should be undertaken at all times.
Key features:

  • Additional layer of security
  • SOP’s (Standard Operating Procedures) accessible in real time to ensure accuracy
  • Integrated with your protocols
  • Trend analysis and review of incidents
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the reporting officer with a procedure that must be followed whenever alarms such as fire, intruder and duress are activated through to the satisfactory conclusion of the incident, covering activations within / outside working hours, deployment of security staff, verification of alarm status and the attendance of the emergency services.
Key features:

  • Tiered electronic alerting system to key personnel such as the business continuity team
  • Automatic real time recorded alerts
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the investigating officer with a procedure to be followed when an incident occurs within the workplace that requires investigation through to the satisfactory conclusion of the event, covering the initial investigation, internal processes and evidence gathering.
Key features:

  • Facility within the reporting system for email dialogue to be conducted and to be retained as part of the report
  • Facility to add statements and images to report
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide a consistent and compliant framework for assessing security risk. The system ensures benchmarking against your set standards and making this the waterline mark in risk evaluation.
Key features:

  • Instant access to data
  • Facility to upload images
  • Archive facility
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time a suspicious package is received within a Mail Room through to the satisfactory conclusion of the incident, covering actions of first responders, evidence gathering, crime scene management and evacuation. Information gathered during the incident will contemporaneously create a fully auditable report.
Key features:

  • Customised to your protocols
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Integrating into your Life Safety / Health and Safety compliance
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time that a CBRN / HAZMAT incident is identified through to the satisfactory conclusion of the incident, covering health, safety and welfare of personnel, evidence gathering and evacuation if the incident requires it.
Key features:

  • Step by step approach to dealing with incident
  • Actions for first responders
  • Incident hotspot mapping
  • Life Safety compliant
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to enable the reporting officer to record information concerning prescribed incidents such as knife attacks, staff hostage situations and hate campaigns. Information gathered during the incident will contemporaneously create a fully auditable report.
Key features:

  • Immediate electronic alerting system
  • Incident hotspot mapping
  • Business Continuity Plan alert
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to provide the reporting officer with a procedure to follow from the time a violent situation occurs or a duress alarm is activated within the workplace through to the satisfactory conclusion of the incident, covering welfare of staff, the deployment and actions of security personnel and evidence gathering.
Key features:

  • Facility to upload images
  • Immediate electronic alerting system
  • Life Safety features
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles, persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow
  • Exact location and movement
  • Real time information for emergency services

 

The icon interlinks building systems and feeds them into the engine of the main system, which will provide an intelligent portal that will assist and support your organisation with control and resilience for mechanical and engineering incidents.
Key features:

  • SMART alerts and auditing of incidents
  • Streamline and compliant approach
  • Analytical time / date and trend
  • Auditable process and accountability
  • Real time change process and workflow

 

This is a facility that will act as a reporting tool and mass communication portal. The system will interpret the issue and start the communication plan and ensure all levels of the management team from boardroom down to operational grass roots are informed and updated. Some situations where this icon is appropriate for are below:

  • Protest / Activist activity
  • Political issues
  • IT issues
  • PC virus (received)
  • Flood
  • Business closedown
  • Hacking
  • Auditable process and accountability
  • Real time change process and workflow

 

This icon will provide a multiple level of reporting into your organisation to ensure key stakeholders are aware of any escalation. Civil Unrest can come in a number of forums. The system will define tension indicators and assess the risk, disseminating information to key stakeholders and decision makers.
Key features:

  • Provides developing trends
  • Provides real time information from trusted feeds to inform decision making
  • Real time alerts should incident escalate
  • Allows intelligent audit for immediate access of information
  • Auditable process and accountability
  • Real time change process and workflow

 

This will provide intelligent functionality to manage any given crisis. The system works with your Crisis Management teams to establish the threats and maps the communication links and actions needed. The system has the ability to be viewed by all members of the team and ensures planning and training can be carried out in readiness for a crisis situation.
Key features:

  • Customised service
  • Evidenced and date stamped actions
  • Multiple access and permissions
  • Tabletop exercises to train team
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to process map all your disaster recovery protocols. The icon can be used for a rehearsal for DR or real time implementation. This facility will record and itemise your exact actions and ensure you follow the exact procedures. This should ensure speed and resilience of recovery / continuance of business.
Key features:

  • Correct protocols followed
  • Real time updates
  • Record of actions
  • Multiple communications
  • Critical decision making evaluation
  • Auditable process and accountability
  • Real time change process and workflow

 

A customised icon that will be specifically created to your protocols following your company’s structured evacuation procedures and plans. The system ensures that all members of the team follow critical processes. A trackable record of emergency services and actions is auditable. It will create best practice in your organisation if this event arises. Muster points are mapped out to ensure compliance.
Key features:

  • Simplified instructions
  • Floor plans accessible
  • Procedures followed and recorded
  • Date stamped actions
  • Evacuation processes ensured
  • Register of staff members
  • Auditable process and accountability
  • Real time change process and workflow  

 

Customise your own fraud investigation and monitoring requirements. Measure your performance, risk, values and losses. Multiple permissions and supervision. Uniquely referenced and designed.
Key features:

  • Customised to your policy
  • Evidential information for Police
  • Data usable in Court of Law
  • Admissible evidence in statements
  • Auditable process and accountability
  • Real time change process and workflow

 

The purpose of the icon is to enable the reporting officer to record accurate and concise information concerning robbery. Clients in high-risk areas for robbery can use this icon to manage the process of threat and enact the key process flow in the event of a robbery.
Key features:

  • Step by step approach to dealing with incident and securing evidence
  • Valuable information capture that can be used by the investigations office in crime situations
  • Time / Date stamped information used as evidence
  • SMART alerting system that will demonstrate trend analysis or similar events, behaviours, vehicles and persons used and present to a specified address list
  • Auditable process and accountability
  • Real time change process and workflow

 

The icon features the ability to feed other standalone systems’ data into the core system for single management feed. Systems such as access control, CCTV and FCC feeds can be integrated. This will simplify your control room function and provide a more robust approach to dealing with real incidents.
Key features:

  • Real time reporting
  • Filtering of incidents
  • Reduction of false alarms
  • SMART alerts and auditing of incidents
  • Auditable process and accountability
  • Real time change process and workflow

 

A feature that will itemise and manage your company’s travel plans, measure behaviours and provide your travellers with SOP’s and best practice. This will be in addition to the TravAware facility.

Key features:

  • Infinite control of process and enabling your users best practice
  • Measuring behaviours and risks
  • Providing corporate responsibility
  • Auditable process and accountability
  • Real time change process and workflow

 

This is an in-house monitoring and reporting tool that will provide an easy to use facility of cyber activity. Working with standalone packages this icon reviews data from your feed and uses our reporting and analytics processes to keep you informed of any potential attack or threat status.
Key features:

  • The ability to identify and measure a developing trend
  • Record of cyber activity
  • Trend analysis
  • Integrated with your own protocols
  • Auditable process and accountability
  • Real time change process and workflow