• UK +44 (0) 207 863 7523    US +001 917 463 0496

  • E-mail

Global Aware International

We provide a range of highly specified yet simple to use security, building management & travel security solutions
Our systems are installed in many of the world's most iconic buildings and our travel app is used by VIPs.


Software Development

Bespoke software system that offer resilience in building management and critical systems across a single site or a global portfolio. The unique system is designed for maximum scope and covers all areas of risk and mitigation for building management.

Travel Security

Innovative software app for the ViP traveller, on any web-enabled device. Proactive, fast time reporting tool dealing with any emergency or threat or injury. TravAware mitigates and deals with risk assistance 24/7. TravAware is simple to use and highly effective.

Mobile App

The Merlin Mobile App provides portable functionality of your Merlin Protect 24/7 system. Created for ease of use and implementation it will enhance your incident management capabilities and business resilience.






client satisfaction ——— ———–  ——– ———-stat_icon


client product expansion ——— ———- ——— ———-stat_icon


clients reduced carbon footprintstat_icon


improved operational efficiency ——— ———-stat_icon


­improved corporate governance ——— ———stat_icon

Ready to take your security to the next level?


Global Aware’s International Head Quarters are located in Canary Wharf, London. It is a UK based business operating in over 77 countries across the globe. It supplies software to some of the largest companies in the world as well as a number of Fortune 500 businesses.

Global Aware International was devised by the Partners who have operated in the Risk and Policing sectors for many years with a deep understanding of counter terrorism, both in the domestic and international arenas. Specific areas of expertise includes Maritime, Aviation, Territorial/Public Order, Special Events, Tactical Firearms, Risk, Diplomatic and Royalty Protection and Intelligence in Commercial, Government and Royal premises.

  • Manages security related critical incidents.
  • Has got the versatility and capability of adding key features and organisational protocols.
  • Increases the volume of incidents and daily tasks that can be dealt with per shift.
  • Manages incidents of any scale, any type and in any location internationally.
  • Ability to re-define resource levels and provide efficiency savings, which the system provides commercial opportunities.
  • Enhances incident management capabilities providing improved team performance.
  • Protection of assets, minimised risk and maximised efficiency, giving a commercial advantage.
  • Virtual supervision of tasks across the business provides greater flexibility of resources, thus reducing the amount required, whilst maintaining reassurance to the business.
  • Enables occurrences, tasks, incidents and specific threat/hazards to be recorded, escalated and handled seamlessly throughout the organisation.
  • The information collated by Merlin Protect 24/7 enables a risk profile to be built for of each of our locations.
  • Maximises the opportunity for to realise the benefits from an improved intervention model and the ability to learn lessons from disruptive events that we may encounter across the Estate.
  • Provides proactive tasking, auditing, management, and a central control room monitoring for cyber and physical security areas. 
  • All control room procedures are managed through Merlin and all standard operating procedures (SOPs) are stored in one place in the same format. This enables staff to follow the procedures in a consistent manner and ensures clarity and precision in their approach.
  • Provides a paperless physical security reporting model.
  • Facilitates the convergence of physical and cyber threat data for intelligent security management. 
  • Merlin’s Cyber Security functionality could be taking input from existing feeds in preparation for any future events where having both physical and cyber threat information together will provide a more comprehensive risk understanding reporting and analytics feature.
  • Enables improved collaboration and decision-making.
  • Delivers tangible benefits in terms of improved communication, enriched data capture and assists with boosting incident handling, management, response and recovery capabilities across the Estate.
  • Provides guidance, instructions, and follows established procedures helping reduce some of the inherent chaos that is naturally exhibited during extreme incidents. 
  • Mass communication tool with multiple permissions.
  • Provides a centralised incident reporting database.
  • The daily tasks feature is prescribed by the specific assignment instructions and can be customised to the user.
  • Incorporation of the TravAware product, which monitors personnel during their travelling, verifies their safety 24/7 and in the event of an emergency.
  • Supports corporate governance responsibilities.
  • Provides better management information in relation to the compliance and auditing elements, delivering real-time information, with full accountability; accurate reporting and data analysis facilitates the effective management and improvement objectives of the department.
  • Underpins resilience.
  • Provides a coherent approach to managing resilience activities.
  • Allows individuals to report to their home base or monitoring point and provides the ability to track locations and monitor the situation per person. 
  • Every element of the software is auditable and can be reported on, keeping you up to date with performance and incident reports as they happen in a quick, clear and precise manner.
  • Improves quality of the services delivered and as a consequence will enable improved team collaboration and co-ordination.
  • Knowing what to do and following established policies and procedures after an incident helps keep businesses functioning at their optimum capacity.
  • Enables security assets to be fully integrated.
  • Adherence to existing best practices reduces the notification time to other services.
  • Real-time recording, escalation and defined direction of incidents, occurrences and tasks.
  • Enables the immediate transfer and exchange of information on a large scale to a wide range of people.
  • Integrates with other platforms and allows rules and criteria set by the client.
  • Standardises incident handling guidelines in a simple yet intelligent platform.
  • Streamlines the incident recording process.
  • Provides evidential, audited actions for subsequent audit and enquiry.










Our Clients

Our clients are government, blue chip Fortune 500 companies with International real estate in over 77 countries; the scope of this real estate includes iconic high rise commercial buildings with multi tenanted offices.